[Dxspider-support] Help please- telnet user on Win 7

[N4DW - Dave]

Hi, 
 
I have a telnet user who recently obtained a new laptop preloaded with
Windows 7.
 
He has been trying to use the "Run" function to connect to my cluster
with no luck.
 
He has two other devices, a PC and another laptop, both with XP and he
has no problems with either of them.
 
Can someone please give me a quick tutorial of Windows 7 vs Telnet vs
<Start>, <Run> function.
 
My operating system is XP.
 
I can make a stateside phone call if that would be easiest.
 
Thanks, 
Dave
N4DW
 
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